Define chain network in communication. OR (ii) How Technology barrier' affects communication? (b) (i) Choose the word which best expresses the meaning of the given word: Sluggard (1) Cheat (2) Lazy (3) Old (4) Talkative (ii) Choose the word which best expresses the meaning of the given word: Turbulence (1) Stillness (2) Repose (3) Agitation (4) Calmness (iii) Change the following sentence to indirect speech: Mother said to her daughter, "May God grant you success in your examination". (c) You are a purchase manager of Global Traders Pvt Ltd. You had ordered 100 units special kind of Bolts from a company SN Nut Bolts Pvt. Ltd in Mumbai. While checking, the consignment was found to be very poor in quality. Write a complaint letter to the Sales Manager to replace the order.