Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Define crumbing and appetizer. ( 4 pts ) Why should you avoid scraping and stacking dishes at the table in front of the guest? (
Define crumbing and appetizer. ptsWhy should you avoid scraping and stacking dishes at the table in front of the guest? ptsHow should you handle the complaint when a guest says: ptsa The food is cold! b My steak is too rare! c The chili is too spicy! d You spilled coffee on meSET B: CASE Problem pts Handling a ComplaintA party of several guests is celebrating together. One guest orders a food item from the menu. You, the server, go to place the order and find the food item is no longer available. You apologize and explain the situation to the guest, but the host of the party complains to you about the situation. Answer the following questions: In this situation, list the steps you would take to avoid a conflict with the host of the party. ptsIn this case, you were not at fault, but how could you have known about the problem before it occurred? pts How can you, as the server, avoid disappointing guests as they dine at your station in the future? pts
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started