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Deliver a top - level customer service answer to this customer: Hi , I send you an email because my Skill mouse has an

Deliver a top

-

level customer service answer to this customer:

"

,

I send you an email because my Skill mouse has an issue. The DPI lights don't light up

.

I've tried everything by switching the DPI with the switches, by unplugging and plugging again the mouse but it doesn't work."

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