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Deliverables of the Analyze Phase do NOT include: a. Updated process map with points of performance gaps identified b. Final performance metric definitions c. Performance
Deliverables of the Analyze Phase do NOT include: a. Updated process map with points of performance gaps identified b. Final performance metric definitions c. Performance metric goals for improvement (operational and financial) d. Hypotheses e. Sources of process variation f. Root cause analysis results
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Leadership And Management In The Hospitality Industry
Authors: Robert H Woods, Judy Z King
3rd Edition
0866123474, 9780866123471
