Demand for patient surgery at a hospital has increased steadily in the past few years, as seen in the table below. The director of medical services predicted six years ago that demand in year 1 would be 42 surgeries. Using exponential smoothing with a weight a = 0.20, develop forecasts for years 2 - 6 (to 1 decimal place). (Explain financial forecasting techniques, models, and best practice). Mont Surgerie h 1 123456 2 3 4 6 S Perform ed 45 50 52 56 58 Calculation Foreca st Why is it important to identify milestones and critical events?