Demonstrate how you will implement each policy and procedure over four (4) service periods. Breakfast/ Lunch/ Dinner and Function. For example, if you identified that customers were not being attended to within the designated time frame, explain how you will make sure this happens during a breakfast service, a lunch service, dinner service and a function.

Make sure that you have added slides to your presentation that explain the following:

The internal and external changes that affect the quality service practice at your workplace

The importance of reviewing quality service practice policies and procedures and how you plan to implement it.