Demonstrate your understanding of the role of a change agent by reading Stacy's scenario below Then complete the steps that follow Stacy works for a local private family medicine practice as one of the medical coders Today an emergency staff meeting was called by Dr Henry and Dr Michaels, two senior staff providers and partners in the practice Recently, Dr Jones informed the other partners of his decision to retire Due to financial constraints, the practice had delayed implementing an Electronic Health Record (EHR) and updating technology within the office With Dr Jones retiring, these upgrades would become even more challenging to achieve Dr Henry, Dr Michaels, and the remaining partners have merged with a larger clinic nearby As the Assistant HIM Manager, you will act as the change agent for the HIM department during this transition You decide to refresh your knowledge of the different change models to predict the employees' reactions and prepare a response Select one change management model from the list Lewin's Three stage Change Management Model Kubler Ross Phases of Grief Kotter's Change Management Model The ADKAR Model Bridges' Transition Model Apply the selected change management model in the following considerations Record the elements or stages of change Determine Predict the Employee's reaction at each stage element Demonstrate change management tools and techniques by reporting the change agent's response action to the stage of change and the employee's reaction to it Finally, using a minimum of two sentences, record how the change agent's response action would impact the organization's transition brought upon by the merger Fill out the chart below accordingly, reference the example shown Change Management Model Element Stage Predicted Employees' reactions Change Agent's Impact on Organization Response Action Example The employees will deny the The change agent will By actively listening, the change agent Stage 1 upcoming changes and refuse to participate in active will demonstrate that the organization Denial listen to anything regarding the listening, communicate the respects the employees Confirmation impending changes need for change of respect will make the employees less resistant to the upcoming change

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Demonstrate your understanding of the role of a change agent by reading Stacy's scenario below. Then complete the steps that follow. Stacy works for a

Demonstrate your understanding of the role of a change agent by reading Stacy's scenario below. Then complete the steps that follow.

Stacy works for a local private family medicine practice as one of the medical coders. Today an emergency staff meeting was called by Dr. Henry and Dr. Michaels, two senior staff providers and partners in the practice.

Recently, Dr. Jones informed the other partners of his decision to retire. Due to financial constraints, the practice had delayed implementing an Electronic Health Record (EHR) and updating technology within the office. With Dr. Jones retiring, these upgrades would become even more challenging to achieve. Dr. Henry, Dr. Michaels, and the remaining partners have merged with a larger clinic nearby.

As the Assistant HIM Manager, you will act as the change agent for the HIM department during this transition. You decide to refresh your knowledge of the different change models to predict the employees' reactions and prepare a response.

Select one change management model from the list:
Lewin's Three-stage Change Management Model
Kubler-Ross Phases of Grief
Kotter's Change Management Model
The ADKAR Model
Bridges' Transition Model
Apply the selected change management model in the following considerations.
Record the elements or stages of change.
Determine/Predict the Employee's reaction at each stage/element.
Demonstrate change management tools and techniques by reporting the change agent's response/action to the stage of change and the employee's reaction to it.
Finally, using a minimum of two sentences, record how the change agent's response/action would impact the organization's transition brought upon by the merger.
Fill out the chart below accordingly, reference the example shown

Change Management Model: Element/Stage |Predicted Employees' reactions Change Agent's Impact on Organization Response/Action Example: The employees will deny the The change agent will By actively listening, the change agent Stage 1: upcoming changes and refuse to participate in active will demonstrate that the organization Denial listen to anything regarding the listening, communicate the respects the employees. Confirmation impending changes. need for change. of respect will make the employees less resistant to the upcoming change