dentify organisational policies and procedures relevant to your role Identify where/how you access these documents 3. Describe the process you have used when introducing these documents and their meanings, to others - discuss how to present the process to new employee. Policy on how to hold a meeting to show how a person a meeting ought to be held. 4. Identify and describe models of good behaviour 5. Describe how you have provided feedback to others, including negative feedback 6. When challenged with communication barriers, describe how you have overcome them