dentify which e-commerce stage is represented in each scenario. Purchasing Reggie calls the vendor of his new 3-D printer for instructions on how to troubleshoot a setup problem. After - sales service Casey takes inventory of office supplies running low in the mailroom and also emails team leaders for a list of needed supplies. She then checks to confirm inventory numbers on the supplier's Website. Search & identification Lindsey chats online with her supplier's customer service representative to set up a new corporate account that reflects updated information after her company's merger. Select & negotiate Leon emails his supplier's customer service department to discuss the possibilities of switching to a different shipping provider