Question
Describe a bad-news message you received in the workplace or at school.Then, in a written discussion, evaluate that message using the following criteria: 1.Was the
Describe a bad-news message you received in the workplace or at school.Then, in a written discussion, evaluate that message using the following criteria:
1.Was the bad news delivered in a timely manner?Do you think it was delivered too directly?Too indirectly?Explain.
2.Was there a buffer?Was there an attempt to soften the blow?Explain.
3.Were you told or did you discuss immediate impacts?
4.Was the tone appropriate?
5.Was the delivery of bad news to you FAIR?
6.Overall, what three changes wouldhave madethe delivery of bad news more effective?
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Business Law Principles for Today's Commercial Environment
Authors: David P. Twomey, Marianne M. Jennings, Stephanie M Greene
5th edition
1305575156, 978-1305887657, 1305887654, 978-1305575158
