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Describe a product or service you use that you would consider yourself either a bonded customer or an advocate according to the CRM Model. Discuss
Describe a product or service you use that you would consider yourself either a bonded customer or an advocate according to the CRM Model. Discuss why you started using the product or service. What did the company do to attract and retain you as a customer? How important is customer retention? What is the importance of customer relationship management (CRM) programs in attracting and retaining customers
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