• Describe a situation when an organization was compelled to change its communication technology due to elements in either the internal operating environment or external operating environment.

Because of features in either the internal or external "operation environment," an organization may be "compelled to update its communication technology." This could happen if the technology the business is currently employing becomes outdated or obsolete. To remain competitive and/or efficient in this situation, the firm would need to implement modern communication technology. An organization's internal operating environment consists of the elements within the organization that can affect how the company operates. These aspects may include the organization's organizational structure, culture, rules, procedures, and resources. An organization's external operational environment consists of the elements outside of the organization that can affect its functioning. These variables can include "the macroenvironment," which "comprises political, economic, social, and technological factors," and "the microenvironment," which "comprises" the organization's suppliers, consumers, competitors, and publics. If a business's technology becomes outdated or obsolete, the organization may be at a competitive disadvantage in comparison to competitors who use more up-to-date technology. This can have several consequences for the organization, including making it more difficult to interact with customers and suppliers, developing new products and services, and competing for new business. As a result, to remain competitive and efficient, the company may need to invest in modern communication technology.

• Explain how this change affected the organization's long-term performance.

The change in technology has an impact on the organization's long-term performance by making it more difficult to connect with customers and suppliers, develop new products and services, and compete for new business. As a result, to remain competitive and efficient, the business needed to invest in modern communication technology. This investment aided the organization's long-term performance by enabling it to communicate more effectively, produce new products and services more efficiently, and compete for new business more effectively.

is there a situation that actually occurred based on the scenario provided or another where a company changed their communication technology?