Describe a situation where you've had a conflict with a colleague or peer and how you resolved the situation.

Describe a situation where you went above and beyond the call of duty at work.

Describe a situation where you provided or helped provide exceptional customer service.

Describe a situation where you disagreed with your supervisor and how you resolved the situation.

Describe the most positive experience you have had working with a group and why you think it went well.

Describe a situation where you have had to discipline an employee (or customer).

Describe a time when you failed at something and what you would have done differently in retrospect.

Describe a time when you have been a leader and what you were able to accomplish.

Describe a time where you have been individually successful and why.

Describe your most rewarding volunteer experience and why.