1. Describe an instance in which a decision made within your current or prior organization failed. Was one of the decision-making traps listed in chapter 11 of our textbook to blame?
2. Do you prefer to make decisions independently or as a member of a group? Explain your preference.
3. Discuss a work situation in which you, a manager, or other employee had inadequate communications skills (written or oral), which created a problem in the organization. Briefly summarize the situation and the problem(s) it created. Was action taken to remedy the problem or prevent it in the future? If action was taken, to what extent was it effective? If no action was taken, what if any action should have been taken? What did you learn from this experience, which will make you a more effective manager?