1. Describe the components of the conflict represented in the scenario.
2. Describe different interpersonal communication strategies that can be used in conflict resolution.
3. Choose an appropriate communication strategy you would employ in the scenario. Include an explanation of why you chose that communication strategy.
4. Describe the potential challenges of communication in the scenario.
5. Describe the benefits and challenges of using restorative practices to navigate the conflict in the scenario.

1. Explain the difference between justice, fairness, and equality in the scenario.

[Insert response here.]

2. Describe how bias can influence your perception of social justice in the scenario.

[Insert response here.]

3. Describe how different narratives in society can impact your perception of social justice.

[Insert response here.]

4. Describe the core principles of social justice in the scenario.

[Insert response here.]

Part Two: Intercultural Communication and Collaboration

1. Describe how an awareness of other cultures can benefit interpersonal communication with people in the scenario. (Complete this section in Module Four.)

[Insert response here.]

2. Describe how exposure to diverse backgrounds can positively influence communication in the scenario. (Complete this section in Module Four.)

[Insert response here.]

3. Explain why an awareness of diversity is beneficial to collaboration in the scenario. (Complete this section in Module Four.)

[Insert response here.]

4. Describe how you would demonstrate cultural fluency in the scenario. (Complete this section in Module Three.)

[Insert response here.]

5. Describe how cultural fluency benefits your self-awareness. (Complete this section in Module Three.)

[Insert response here.]

Part Three: Communication Strategies to Navigate Conflict (Complete this section in Module Five.)

1. Describe the components of the conflict represented in the scenario.

[Insert response here.]

2. Describe different interpersonal communication strategies that can be used in conflict resolution.

[Insert response here.]

3. Choose an appropriate communication strategy you would employ in the scenario. Include an explanation of why you chose that communication strategy.

[Insert response here.]

4. Describe the potential challenges of communication in the scenario.

[Insert response here.]

5. Describe the benefits and challenges of using restorative practices to navigate the conflict in the scenario.

Conflict #2 Poor communication that resulted in a mistake

Your team is responsible for managing different client accounts. One day, you receive a request from a client to make changes to their website, but you are already working on several other projects and dont have the bandwidth to handle it. Without consulting with other team members, who are also experienced in website design, you assign the task to a junior employee of the recently acquired international business. The employee makes a mistake in the coding, which causes the website to crash and results in a loss of revenue for the client. When your other team members find out about the mistake, they are upset that you didnt consult them about the task and feel that you should have known better than to assign it to a junior employee. You, on the other hand, feel that your other team members should have stepped in to help if they knew you were too busy to handle the task.

I appreciate all your effort! In your textbook, there's a section called "personal traits" and then underneath there's some commentary on high context vs low context communication. In essence, "low-context" communicators like many folks in the US rely on direct communication to communicate what they mean. "High-context" communication is more focused on people having the ability to read between the lines, read context clues, etc. In terms of applying it to your paper, it's one of several options to talk about what might be at play in cross cultural communication in the scenarios and it's an example that could help ground your paper a bit more. There are many other options though-- you could also include communication with intent, cognitive complexity, self monitoring, etc.