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Describe the product mix. Describe the product lines. Describe the service processes. Discuss physical evidence of service, service scape, and ambiance. Discuss the roles of

  1. Describe the product mix.
  2. Describe the product lines.
  3. Describe the service processes.
  4. Discuss physical evidence of service, service scape, and ambiance.
  5. Discuss the roles of company employees in service delivery.

FOR J.P. Morgan Chase (please provide original answers)

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