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describe the role of the perception biases, shortcuts, and errors that the captain and his crew as individuals and as a group made during this
describe the role of the perception biases, shortcuts, and errors that the captain and his crew as individuals and as a group made during this fateful journey. How did these biases, shortcuts, and errors contribute to the tragedy of the cargo ship the SS El Faro?
Relying on concepts from Organizational Behavior theories, what can we learn from this case about (a) personality, (b) conflict, and (c) decision making, d) communication?
- Describe the leadership of Captain Michael Davidson and second mate Danielle Randolph in light of theory. Consider the following questions in your description:
- Why did the captain ignore warnings about the threat that the hurricane posed to the ship? Identify quotes from the transcripts that reinforce your answers
- Why did the second mate not speak up more forcefully? Could she have changed the outcomes? What aspects of her past experience prevented her from asserting herself?
- Why didn't the crew challenge the commanding officer's decisions in spite of their concerns and level of expertise in the matter?
- What was the impact of the company's policies on the decision-making process?
- What other factors contributed to the failure of the captain and his subordinates to use their collective expertise to prevent disaster?
- In conclusion, what can we learn about this case that will make us better organizational managers and leaders?
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