Describe what happened. More importantly, describe what went wrong with the implementation $($we are not talking about LSS project failure$).$

Assess how key decision$-$makers failed to appropriately use Lean Six Sigma tools.

As a consultant to the company, how would you help them $$fix$$ the implementation process to achieve success next time? What specific events, decisions, or investments would you promote to help them leverage operations $($or Lean Six Sigma$)$ to improve value and reduce costs?