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Describe Xpresso Lube s service package. How are the distinctive characteristics of a service operation illustrated by Xpresso Lube? What elements of Xpresso Lube s

Describe Xpresso Lube

s service package.

How are the distinctive characteristics of a service operation illustrated by Xpresso Lube?

What elements of Xpresso Lube

s location contribute to its success?

Given the example of Xpresso Lube, what other services could be combined to

add value

for the customer?

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