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Described three characteristics of effective feedback from de Janasz, Dowd and Schneider (2022) that would have helped you to develop relationships with the SAP customers

Described three "characteristics of effective feedback" from de Janasz, Dowd and Schneider (2022) that would have helped you to develop relationships with the SAP customers or suppliers in the Indian Odyssey case study. Provided ONLY TWO points for each of the three characteristics of effective feedback. Based on information in the case study, you suggested potential situations to meet the criteria in this area

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