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Description The writing process involves carefully planning, writing, and revising strategies to create a message that is organized, easy to read, and informative. For
Description The writing process involves carefully planning, writing, and revising strategies to create a message that is organized, easy to read, and informative. For this assignment, you will be given a scenario where you are at work, and a colleague approaches your desk asking for your help planning and writing a professional email. Rationale This assignment will evaluate the following Course Learning Outcomes: CLO1: Respond to business communication scenarios using critical thinking and problem-solving skills. CLO2: Create business documents for various audiences, purposes, and situations using appropriate tone, style, and format (collect, organize, and revise): CLO3: Edit written work to improve conciseness, tone, unity, coherence, accuracy, and sentence mechanics. Case Study Scenario You are working in a professional office setting for a company named Made for Music. The company specializes in making quality headphones and earbuds. A coworker approaches you and asks for your help with an email they are writing. The email is being sent to a customer who is interested in warranty information on the new headphones they purchased from your company. Your coworker wants to make sure the email contains all the information required and that it's easy for the client to understand. You agree and ask to see the documents they are working on. Your coworker hands you an outline and an email. Directions Quizzes will be available for a 1 week time period. There is a 120 minutes time limit for each quiz. You may only take a quiz once. There are 5 number of [short answer & written response] questions.
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