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Design a customer relationship management (CRM) strategy for New Normal Shower Curtains. 1) Identify how the founders could develop a company-wide business strategy 2) Explain

Design a customer relationship management (CRM) strategy for New Normal Shower Curtains.

1) Identify how the founders could develop a company-wide business strategy

2) Explain how the CRM strategy would optimize profitability

3) Explain how the CRM strategy would optimize customer satisfaction by focusing on highly defined and precise customer groups

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