Question
Despite the challenging industry environment, airlines like Southwest Airlines and JetBlue earn enviable returns.How? Why have all the low-cost subsidiaries of legacy airlines, including Delta
Despite the challenging industry environment, airlines like Southwest Airlines and JetBlue earn enviable returns.How?
Why have all the low-cost subsidiaries of legacy airlines, including Delta Express, failed?
What will happen to Delta Air Lines if it continues to respond to low-cost airlines in the way it has in the past?
What are the strategic options available to the cross-functional team that Mark Balloun co-leads?What steps should the
team take to choose among the options and make a recommendation to Delta's board?
Based on the information available to you, what course of action would you recommend to Delta's board?
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