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Despite the modified VC facility being successfully implemented in Infosys, if the employees are not kept aware of the service and do not have any
Despite the modified VC facility being successfully implemented in Infosys, if the employees are not kept aware of the service and do not have any common knowledge repository for updated information on VC facility, it is a fault in which phase of the Service Life Cycle?
Service Design
Service Transition
Service Strategy
Service Operations
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Operations and Supply Chain Management The Core
Authors: F. Robert Jacobs, Richard Chase
4th edition
978-1259549724, 1259549720, 1259696596, 978-1259696596
