Determine the utilization and the efficiency for each of these situations: A loan processing operation that processes an average of 5 loans per day. The operation has a design capacity of 19 loans per day and an effective capacity of 17 loans per day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.) A furnace repair team that services an average of 4 furnaces a day if the design capacity is 9 furnaces a day and the effective capacity is 8 furnaces a day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.) Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems