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Develop a checklist that includes several requirements for system output, input, process, performance, and control. Design a questionnaire to learn how New Century patients feel

Develop a checklist that includes several requirements for system output, input, process, performance, and control. Design a questionnaire to learn how New Century patients feel about insurance procedures and appointment scheduling. Your questionnaire should be designed for a sample group of patients, and should follow the suggestions in this chapter. After you complete the questionnaire, select a sampling method and explain your choice

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