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Develop a list of nonclinical key performance indicators (KPIs) for a healthcare agency. Make sure the KPIs are actionable and also measurable. Include both internal

  1. Develop a list of nonclinical key performance indicators (KPIs) for a healthcare agency. Make sure the KPIs are actionable and also measurable. Include both internal and external performance measures. Using the SMART criteria (Specific, Measurable, Attainable, Relevant, Time-bound),
  2.  
  3. Develop a list of clinical key performance indicators (KPIs) for a healthcare agency. Include both internal and external performance measures. Using the SMART criteria (Specific, Measurable, Attainable, Relevant, Time-bound).

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Nonclinical Key Performance Indicators KPIs 1 Patient Satisfaction Score Specific Measure patient satisfaction through postvisit surveys or feedback forms Measurable Use a standardized rating scale eg ... blur-text-image

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