Question
Develop a performance management processes report. As the newly appointed Human Resources Manager, you have been tasked with developing and implementing a performance management system
Develop a performance management processes report.
As the newly appointed Human Resources Manager, you have been tasked with
developing and implementing a performance management system for Grow
Management Consultants.
Review the scenario information to identify the issues that need to be considered
when developing an updated performance management process for the organisation.
You should also review and analyse the Strategic Plan to identify relevant objectives
and policies that should be reflected in the revised performance management
processes.
Also review existing human resources policies and procedures to identify where a
performance management process can fit in with existing processes.
Following this, develop a report to present to the management team (your assessor)
on the new performance management processes.
The report should address the following:
• A summary of the current situation at Grow Management Consultants with regard
to performance management process and existing policies and procedures.
• Proposed objectives for performance management processes within Grow
Management Consultants that align to the organisation's goals and objectives as
identified in the Strategic Plan and that will assist the organisation to build its
capability.
• Proposed performance management processes including:
o Performance planning Including:
- Development of employee work plans based on job role
- Inclusion of major work goals/tasks in work plan
- Procedures for setting key performance indicators for tasks/deliverables
in the work plan
- Identifying performance gaps
o Design of learning and development strategies and plans
o Timing of performance reviews; ongoing progress reviews as well as formal
reviews.
o Effective feedback as part of the performance management process
o Performance management and talent management
o How performance management processes will apply to contract staff.
Use the Performance Management Processes Report Template to guide your work.
You will be required to revise your report following a meeting with the Management
Team, so save this version of the document as Draft Processes Report.
2. Meet with the Management Team (your assessor)
The objective of the meeting is to seek feedback on your recommended performance
management processes.
At the meeting, you should go through your report that you have developed, carefully
explaining your proposed performance management processes.
The management team (your assessor) will discuss the proposed processes with you
and will provide you with feedback. During the meeting, you should reach agreement
on the key features of the performance management process.
During the meeting, you are required to demonstrate effective communication skills
including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
3. Update your performance management processes report.
Following the meeting, revise your report to include the feedback you received at the
meeting.
Save this version of the document as Revised performance management processes
report.
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