Developing a Statement of Work (SOW), Statement of Objectives (SOO), or a Performance Work Statement (PWS) and any product specifications or Service Level Agreements (SLAs) that are usually included in a solicitation document is one of the most difficult challenges in procurement planning. First, the buyer must understand its own requirementsquite a difficult task. Second, the buyer must be able to communicate those requirements, typically in the form of either specific deliverables or some form of a level of effort, to others outside the buyer's organization an even more difficult task. Because developing and communicating requirements is one of the most critical functions in contract management