Differentiate between forms of mediation. Kara, a mediator at a dispute resolution center, glanced up from her computer when she heard a knock at her office door. Phillip, a new intern, entered and settled into the chair across from her desk. "Do you remember that mediation case Ava had a few weeks ago when community members were split on whether or not to replace a local playground with a parking lot?" Phillip inquired. "I remember that the two parties were definitely not communicating well. Ava was really focused on getting the parties to consider their communication style so that they could relate to one another more effectively," Phillip continued. "Right, so which type of mediation was she using?" Kara nudged. The form of mediation that Phillip described is called __________. A.) mediation-arbitration B.) evaluative mediation C.) transformative mediation D.) facilitative mediation