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Discuss an ethical analysis and talk about the ethical decisions that the company Johnson & Johnson made during their 1982 Tylenol Crisis . Consider the
Discuss an ethical analysis and talk about the ethical decisions that the company Johnson & Johnson made during their 1982 Tylenol Crisis. Consider the four questions below to analyze the company's ethical behavior and think about ways to improve its corporate ethics.
- How did mismanagement contribute to the crisis?
- How did the organization finally resolve the crisis and what legal implications were present (e.g., the settlement of lawsuits)?
- What excuses did the company provide for any questionable behavior? What could the company have done differently?
- How can the ethical culture of the organization be improved?
Considertheconditions(ethos,environment,etc)andnormaloperatingprinciplesdrivingthecompany,astheseinfluencethelikelihood,characteristics, and impact of anycrisis.
*Be thorough and site your sources and the link(s) to any articles/ websites used.*
Thank you!
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