1. Discuss five strategies to keep project quality constant use a project sample as an example
2. Two tools which are helpful and suitable in analysing process in project quality management are the couse and effect(filshone) diagrams and pillar diagram.

Identify the differences between these two tools.apply these tools in one of the project sample

1. Explain the steps involved in force field analysis
2. Describe the advantage and disadvantages of using field analysis