Discuss how metrics are utilized in organizations. Discuss which metric you would use for each of the three levels of performance (i.e., system, process, job/performer). Discuss which methods you have seen in the KSA workplace and which metric you might add to improve performance. Discuss the concepts, principles, and theories from your textbook. Cite your textbooks and cite any other sources if appropriate. Chapter 5 in Performance Management: Measuring Results and Behaviors Abd-Elwahed, M. S., & El-Baz, M. A. (2018). Impact of implementation of total quality management: An assessment of the Saudi Industry. South African Journal of Industrial Engineering, 29(1), 97107.