discuss the possible technologies that small businesses can use.

list of 2 technologies with a short explanation of why you selected them.

Example of the structure:

1.Technology 1. Explanation

2.Technology 2.Explanation

etc.

Feel free to use this list of technologies as a source:

https://entrepreneur-tools.zeef.com/keyhanimo

one reference to the article (Sutherland C. (2021). How Small Businesses Can Use Technology To Help Level The Playing Field. Forbes).

please write about Chatbots to Facilitate Customer Support.in detail

plz provide valid reference then i can add more data