Discussion Questions

$1.$ Explain the issues Sheng is struggling with in his interviews. Describe the expectations, assumptions,

and communication barriers that may relate to cultural value differences.

$2.$ Other than adjusting the interview questions themselves, what steps could HR take to minimize the

potential for cross$-$cultural confusion and associated under$-$performance in interviews?

$3.$ Read the interview questions in Appendix C and explain how they might cause cultural misunderstandings or biases. Consider each interview question and rephrase or rewrite as needed to create

more neutral questions.

$4.$ What could Sheng himself do differently in interviews to minimize the opportunities for cross$-$cultural

confusion?

$5.$ List objective selection tools $($other than an interview$)$ that offer appropriate, valid, and reliable approaches for selecting qualified international candidates for the position in the job description