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Disgruntled employees often reflect their unhappiness to the customers & this is Bad PR. Unfortunately, customers pick up on this unhappiness & often think twice

Disgruntled employees often reflect their unhappiness to the customers & this is Bad PR. Unfortunately, customers pick up on this unhappiness & often think twice about repeating this experience & revisiting a retail store. What are ways to improve employees engagement and prevent workers from unionizing. Explain reasoning

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