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Dispute Resolution There are three distinct phases or stages of dispute process: (1) the grievance or pre-conflict stage - an individual or group perceives to

Dispute Resolution There are three distinct phases or stages of dispute process: (1) the grievance or pre-conflict stage - an individual or group perceives to be unjust and considers grounds for resentment or complaint (2) the conflict stage - it involves only two parties (3) the dispute stage - involvement of a third party in the disagreement

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