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Do you agree with OEI management that one technician can meet the average 3 - hour service call guarantee? Why or why not? What is
Do you agree with OEI management that one technician can meet the average hour service call guarantee? Why or why not?
What is your recommendation for the number of service technicians to hire when OEI expands to customers? Use the information that you developed in Question above to justify your answer.
What is your recommendation for the number of service technicians to hire when OEI expands to customers? Use the information that you developed in Question above to justify your answer.
What are the annual savings of your recommendation in Question above compared to the planning committee's proposal that customers will require three service technicians? Assume days of operation per year. How was this determination reached?
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