Do you think that when managers make decisions they follow the decision-making steps as presented in this chapter? Which steps are apt to be overlooked or given inadequate attention? What can people do to make sure they do a more thorough job?

Note: Decisions are made daily in both our personal lives and the business world. As managers, every decision we make affects either people or expenditures of resources. In this example, either your personal decision or a business decision is acceptable for illustration.

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