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Document the details for a new IT service. State the service request type and the desired output and outcome Make a RACI chart of participants
Document the details for a new IT service.
State the service request type and the desired output and outcome
Make a RACI chart of participants
Make a diagram of the lifecycle of the service
Make A table with the step by step breakdown of all activities required to deliver the service with the following information: Step number, what is to be done, role that does it, what is the time to complete (SLA)
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