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Doe John at the Holiday Bonvoy group of hotels was tasked with measuring all the dimensions of Service Quality. The five broad dimensions of service
Doe John at the Holiday Bonvoy group of hotels was tasked with measuring all the dimensions of Service Quality. The five broad dimensions of service quality that Holiday Bonvoy would measure would be ___________. Question 14 options: relationship, intangibles, satisfaction, empathy, responsiveness. tangibles, availability, responsiveness, satisfaction, empathy. tangibles, reliability, responsiveness, assurance, empathy. tangibles, attributes, responsiveness, assurance, empathy
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