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Donald Martin, sales manager for Ivanhoe, Inc. has received numerous customer complaints about the length of time it takes to receive an order. He
Donald Martin, sales manager for Ivanhoe, Inc. has received numerous customer complaints about the length of time it takes to receive an order. He has gathered the following information from a recent order to help him understand the issue. Process customer order Days Required 16 Wait for direct materials to arrive 39 Fabrication of parts 45 45 Move parts to assembly area 23 Wait for machine time 60 Assembly of parts 39 Move parts to finishing department 18 Wait for machine time 39 Finishing units 55 Move to packaging department 23 Packaging 27 Move to shipping department 17 Load order on delivery truck 19 Delivery time 23 Unload delivery truck 19 Return to factory Move to packaging department Packaging 223 23 27 22 (a) (b) Your answer is correct. Calculate the delivery cycle time for the order. (Round answer to O decimal places, e.g. 25.) Delivery Cycle Time eTextbook and Media Your answer is correct. 420 days Calculate the manufacturing cycle time for the order. (Round answer to O decimal places, e.g. 25.) Manufacturing Cycle Time 365 days eTextbook and Media Attempts: unlimited Attempts: unlimited (c) Your answer is incorrect. Calculate the value-added time for the order. (Round answer to O decimal places, e.g. 25.) Value-Added Time days
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