1. Draft an email to each of your staff members outlining your response to their requests and any additional information they might require regarding their rostered shifts. ie, additional duties or requirements.
2. Gavin and Kain have contacted you about Saturday 8/1/2022 where they both had a staff member call in sick for their shift.

Chanpreet's re-rostered position effected the quality and service times greatly.

You have been asked to provide a recommendation to ensure that this does not occur in the future.

what's your suggestions ?

CASW STUDEY

E-A-T Function Centre

Staff Roster Rules and Information

The Restaurant Manager and Head Chef positions are full time, they have set hours and these have

been put on the roster already. They are the same every week unless otherwise requested.

Casual staff are required to work a minimum of 2 hours and a maximum of ten hours per day.

Casual staff are required to start 30mins before service starts for briefing and finish when service

ends.

The roster is set out in order of priority. The higher on the list, the more hours they are allocated.

This is based on experience and attitude that has been predetermined through interviews and

recommendations from upper management.

On the Restaurant Managers or Head Chefs day off, their second in charge (2IC)will be required to

do their same hours. This is to answer phones, set up and place orders.

Managers and staff working a split shift are required to have an hour break. This can be taken at

any time of the day as long as it's on the roster.

Casual staff member cannot work more than 38 hours per week. All staff must have a minimum of

one full day off per week.

Front Of House

Buffet One staff member for every 50 pax

Table d'Hote Four staff members for every 50 pax

Cocktail Event Four staff members for every 50 pax

Staff

Gavin - Manager (full time)

Mark - 2IC (casual)

Lucy - (casual)

David (casual)

Scott (casual)

Mavis (casual)

Emily (casual)

Charlotte (casual)

Clair (casual)

Tony (casual)

Marsala (casual)

Renee (casual)

Carson - junior (casual)

Sheree - junior (casual)

Back Of House

Buffet Two staff member for every 50 pax

Table d'Hote Three staff member for every 50 pax

Cocktail Event Two staff member for every 50 pax

Staff

Kain - Head chef (full time)

Doris - Sous chef (casual)

Chanpreet - (casual)

Mark - (casual)

Lorena - (casual)

Anna - (casual)

Scott - (casual)

Gene - (casual)

Tim - (casual)

Mel - (casual)