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drive their behavior and actions in the unit. Understanding these signs and indicators, select the appropriate influence techniques commensurate with the situation and their and

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drive their behavior and actions in the unit. Understanding these signs and indicators, select the appropriate influence techniques commensurate with the situation and their and Jean Greaves. Emotional Irtelligance 2.0 (TalentSmart June 16. 2009) 72 - 24

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