Question
Due to layoffs caused by COVID-19, you and your team have been given many more projects. As the team lead, you decide that this will
Due to layoffs caused by COVID-19, you and your team have been given many more projects. As the team lead, you decide that this will over-exhaust your team and decide to take action. You decide to write a 1-2 page memo to your boss, cc HR - discussing the following:
- Your concerns about an overworked team. (only 1 paragraph)
- Recommendations on how projects should be evaluated. (this should be the bulk of the memo)
APA is not needed, this is a professional memo and not an essay.
This assignment is due by Sunday 11:59PM.
The Case for your reference:
Congratulations - you just received a promotion to a Portfolio Manager overseeing multiple projects and products. You work for a national bank - American Express. Here is a list of the products and projects in your tech portfolio:
Description | Project or Product |
New online banking mobile app for the savings account | Product (ongoing) |
Creating a new website for the savings accounts that American Express now offers | Project (Jan 2021 - October 2021) |
Ensuring all created mobile accounts for customers are integrated. (For example, when a customer creates a savings account, it automatically links with a checking account if the customer is a pre-existing customer) | Project (Jan 2021 - March 2021) |
Create a mechanism for the customers to automatically receive text notification for credit card purchases | Project (Jan 2021 - March 2021) |
American Express "Gold Standard" credit card | Product (ongoing) |
The following is the composition of your team:
Role | Number of People |
Portfolio Manager (YOU) | 1 |
Project Managers | 1 |
Business Analyst | 2 |
Product Manager | 2 |
Developers | 8 |
Administrative Staff | 2 |
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