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Due to layoffs caused by COVID-19, you and your team have been given many more projects. As the team lead, you decide that this will

Due to layoffs caused by COVID-19, you and your team have been given many more projects. As the team lead, you decide that this will over-exhaust your team and decide to take action. You decide to write a 1-2 page memo to your boss, cc HR - discussing the following:

  • Your concerns about an overworked team. (only 1 paragraph)
  • Recommendations on how projects should be evaluated. (this should be the bulk of the memo)

APA is not needed, this is a professional memo and not an essay.

This assignment is due by Sunday 11:59PM.

The Case for your reference:

Congratulations - you just received a promotion to a Portfolio Manager overseeing multiple projects and products. You work for a national bank - American Express. Here is a list of the products and projects in your tech portfolio:

Description Project or Product
New online banking mobile app for the savings account Product (ongoing)
Creating a new website for the savings accounts that American Express now offers Project (Jan 2021 - October 2021)
Ensuring all created mobile accounts for customers are integrated. (For example, when a customer creates a savings account, it automatically links with a checking account if the customer is a pre-existing customer) Project (Jan 2021 - March 2021)
Create a mechanism for the customers to automatically receive text notification for credit card purchases Project (Jan 2021 - March 2021)
American Express "Gold Standard" credit card Product (ongoing)

The following is the composition of your team:

Role Number of People
Portfolio Manager (YOU) 1
Project Managers 1
Business Analyst 2
Product Manager 2
Developers 8
Administrative Staff 2

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