Due to the virus outbreak issue, many companies to rethink the way business is run. You are an assistant manager of human resources of an Insurance company in Malaysia called Great Life SDN. BHD. During COVID-19 your corporate agency is planning to hire high performing employees for a new agency office in a new area of Selangor. This involves your decisions on new employee recruitment, employee skills and knowledge and employee training methods.

a) Describe in details your strategies for retaining of high performing employees and training methods for 85 new employees. Come up with an action plan of steps that you will take.

b) Discuss tasks associated with identifying and selecting competent employees with sufficient skills and knowledge for new agency office.