During 1994-1995 some statements we actually heard: "I reengineered my department by putting our forms on an imaging-based workflow system" "We reengineered our customer service operation by laying off 30 percent of the stall." "Our logistics process was reengineered by outsourcing it to a low-cost provider. Reengineering became a euphemism for the thoughtless application of IT, for slash-and-bum downsizing, restructuring, and outsourcing, Reengineer went from something you do, to something that's done to you, as in "I was reengineered out of my job." True or false