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During a recent class, Dr . Neck told a true story about a former student. The story involved the former student coming to talk to

During a recent class, Dr. Neck told a true story about a former student. The story involved the former student coming to talk to him about an incorrect grade (She earned a "C" but she received an "A"). Neck used this story to introduce which management concept?
Self-leadership
Ethics
Social responsibility
Mission
Culture
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