During the completion of project work, the sponsor asks the project manager to report on how the project is going. In order to prepare the report, the project manager asks all the team members what percent complete their work is$.$ There is one team member who has been hard to manage from the beginning. In response to being asked what percent complete he is$,$ the team member asks, "Percent complete of what?" Being tired of such comments, the project manager reports to the team members boss that the team member is not cooperating. Which of the following is MOST likely the real problem?

The project manager should have had a meeting with the team member's boss the first time the team member caused trouble

The project manager did not get buy$-$in from the manager for the resources on the project

The project manager did not create an adequate reward system for team members to improve their cooperation

The project manager does not have work packages