Question
During the evening busy period, passengers of Tom Jackson's airline at the Flagstaff the Airport arrive at a rate of 71 per hour and an
During the evening busy period, passengers of Tom Jackson's airline at the Flagstaff the Airport arrive at a rate of 71 per hour and an agent can serve 26 passengers per hour.The check-in queue system the airline follows is illustrated below:
(1)Using the appropriate queuing model template, generate the performance measures of the queue. Attach (cut and paste special > picture) the appropriate queuing template with the correct information below. (2)What is the average length of the line when there are three agents on duty? (3)What is the average waiting time (in minutes) for passengers at this check-in counter? (4)Airline management would like to reduce the average waiting time for check in to no more than 5 minutes.How many agents would have to be on duty to meet this service standard?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started